Resource Assistant, Development

Jewish Federation of St. Louis
Published
November 20, 2019
Location
St. Louis, United States of America
Job Type

Description

Jewish Federation of St. Louis seeks a highly motivated Resource Assistant who will provide administrative support, while demonstrating effective use of technology systems and providing excellent customer service to constituents, participants, and professional staff. The successful candidate will have demonstrated success in providing administrative support in a team environment, with an emphasis on effective communication, data management, project prioritization, and systems/technology applications.

Job Responsibilities

  • Provide administrative support to professional staff, optimizing workflow and logistics.
  • Develop and maintain written communications and databases.
  • Provide administrative support with attention to design, detail, accuracy, and deadline expectations.
  • Independently set work priorities while maintaining sensitivity to the need for fluidity, based upon changing organizational priorities.
  • Develop and implement processes to ensure timely communication and problem solving strategies.
  • In partnership with professional staff, identify opportunities for process improvement to increase quality, efficiency, and logistics for events, programs, and processes.
  • Maximize utilization of systems and technology to optimize resources.
  • Develop and maintain program logistics and timelines, plans and preparation, expense records and invoices related to events and programs.
  • Design, maintain, and generate reports detailing status of workflow to support analytics.
  • Ownership of timely, consistent, and accurate CRM system management
  • Work collaboratively with other staff and teams.
  • Develop and document work processes, including timelines/schedules for owned responsibilities.
  • Maintain accurate, current, and auditable records.
  • Utilize effective communication and problem solving skills as a critical component of customer service.

Preferred Skills and Experience

  • High school diploma or equivalent, required.
  • Two (2) or more years’ experience working in a support role, in a team environment.
  • Experience with Customer Relationship Management (CRM) systems.
  • Proficiency working with database tools.
  • Proficiency in MS Office (Outlook, Word, Excel).
  • Flexibility to work evenings and weekends, occasionally.
  • Great customer service skills.
  • Ability to provide high-level administrative support and thrive in a self-directed, fast-paced design and production environment.
  • Excellent time-management, organizational and interpersonal skills, with a proven ability to manage multiple projects and changing and/or competing priorities.
  • Demonstrated ability to take feedback and critiques constructively, implementing changes into positive outcomes.
  • Ability to work under pressure and meet deadlines.
  • Strong attention to details.
  • Ability to work independently while partnering with other teams, when appropriate.

Jewish Federation of St. Louis is the community’s central philanthropic, planning and community building organization. Founded in 1901, it is one of the region’s largest and oldest nonprofit organizations. Federation is committed to the development and enhancement of a thriving, vibrant Jewish community through the support of approximately 100 local, national, and international agencies, programs, services, and innovative projects. The Jewish Federation of St. Louis offers an extensive benefits package including health, dental, 403(b), paid vacation, paid holidays, sick and personal time, life insurance, LTD and more. Jewish Federation of St. Louis is an equal opportunity employer. Interested candidates should submit their cover letter and resume to HR@JFedSTL.org for consideration.

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